Privacy Policy

Michelle Ortega, operating under the trade name Xhelio Art Studio, is responsible for the processing and protection of personal data collected through the website xhelioartstudio.com, forms, contact channels and social media related to Xhelio Art Studio services.

Depending on the contact method and service requested, Xhelio Art Studio may collect personal data such as:

• Name.
• Email address.
• Phone number.
• Event date.
• Event city or location.
• Approximate number of guests.
• Service of interest.
• Information related to the characteristics, needs and details of the event.
• Information voluntarily provided through forms, WhatsApp, email, Instagram, Facebook or other contact channels.

Xhelio Art Studio does not intentionally request sensitive personal data through the forms available on this website.

Personal data collected will be used for purposes directly related to the provision and management of our services, including:

• Responding to information and quotation requests.
• Checking availability for an event date.
• Preparing and sending proposals or information related to our services.
• Following up on requests made through forms, WhatsApp, email or social media.
• Coordinating matters related to the booking and provision of our services.
• Maintaining communication regarding requests, bookings or events.
• Responding to questions, clarifications or service-related requests.

Personal data will not be sold or commercially traded.

Xhelio Art Studio uses third-party technology services to support communication, website functionality and analytics.

When users interact with services such as WhatsApp, Instagram, Facebook or services provided by Google, related information may also be processed in accordance with the privacy notices, terms and policies of those platforms.

The use of these services may involve certain information being processed through technology infrastructure managed by third parties.

The Xhelio Art Studio website may use cookies and similar technologies to enable certain website functions and understand how visitors interact with our pages.

We currently use Google Analytics 4 to obtain statistical information about website usage, including pages visited, interactions, approximate session duration, device type and browsing-related events.

This information is used for statistical and analytical purposes and to improve our services and digital experience.

Where applicable, the website will allow users to accept or reject analytical cookies through the available consent options.

Xhelio Art Studio does not use Google Analytics for the purpose of directly identifying visitors by name.

Xhelio Art Studio does not sell or commercially trade personal data.

Certain information may be processed by technology providers necessary to operate our digital services, including communication platforms, hosting, analytics and social media, according to the functionalities used and their respective privacy policies.

When a transfer of personal data requires consent under applicable law, such consent will be requested when appropriate.

Individuals may request to limit the use or disclosure of their personal data or request to stop receiving communications from Xhelio Art Studio.

Requests may be sent to xhelioartstudio@gmail.com, including the individual's name and a clear description of the request.

Individuals have the right to request Access, Rectification, Cancellation or Opposition regarding the processing of their personal data, in accordance with applicable law.

To exercise any of these rights, a request must be sent to xhelioartstudio@gmail.com.

The request should include at least:

• Name of the data subject.
• A means of receiving communications related to the request.
• A clear description of the personal data to which the request relates.
• The ARCO right the individual wishes to exercise.
• Information or documentation sufficient to verify identity and, where applicable, representation.
• Any additional information that may help locate the relevant personal data.

Xhelio Art Studio will process requests in accordance with the timeframes and requirements established by applicable law.

Personal data will be retained only for the period reasonably necessary to fulfill the purposes for which it was collected and, where applicable, to comply with contractual, administrative or legal obligations.

When the information is no longer required, appropriate measures will be taken for its deletion, blocking or anonymization, as applicable.

Xhelio Art Studio may modify or update this Privacy Policy as a result of legal changes, new services, changes to our privacy practices or the incorporation of new technologies.

Any changes will be published on this page:

https://xhelioartstudio.com/en/privacy-policy

The date of the most recent update will be shown at the beginning of this Privacy Policy.

By providing personal data through our forms or contact channels, and having had access to this Privacy Policy, the individual acknowledges having been informed about the processing of their information for the purposes described herein.